Contact Center, Telesales, & Customer Experience Solutions across the Middle East.
We find your customers, sell your products, and take care of them, so you can focus on building your business.
About Us
SMT is the partner that will guide you on the pathway toward growth and success.
As part of a multinational group of companies (including Takamol in Jeddah and Amman), SMT delivers technology and business services across the Middle East. Our team brings deep expertise in business strategy, marketing, customer experience, customer service, IT, and digital transformation, combined with partnerships across leading multinational companies.
After years of experience and research into the core reasons businesses struggle to grow or sustain themselves, SMT’s founders built a clear answer. Our goal is simple: give clients the freedom to spend resources efficiently, so they can focus on what makes their business unique. We find your customers, sell them your products faster and better, and take care of them afterward. Sales, marketing, customer care, and the systems behind them, all handled in one place.
Vision & Mission
Vision
To be the first choice for businesses across the Middle East seeking growth, expansion, and operational excellence in sales and customer experience.
Mission
We handle telesales, customer service, and contact center operations so businesses across KSA and the wider region can scale revenue without scaling complexity. We deliver the most efficient, effective solutions to the problems that stall growth.
What We Do
We dedicate every resource to supporting your business on the journey to success.
We Find
Your customers, through targeted outreach and data-driven prospecting.
We Sell
Your products and services, with trained agents who know how to close.
We Research
Your market and area of business, so every decision is informed.
We Take Care
Of your customers before and after the sale, building long-term loyalty.
We Do More
System design, implementation, and team training, end to end.
All of this, wherever you are.
Partners
Why SMT
The next level in business growth.
We think, plan, and execute with an extraordinary level of efficiency and effectiveness.
01
Quality
Every interaction meets a measurable standard, monitored and improved continuously.
02
Speed
Fast onboarding, fast response times, fast results.
03
Efficiency
We optimize every process so your investment delivers maximum return.
04
Improvement
We track, learn, and refine. Performance is never static.
05
Transparency
Clear reporting, honest metrics, no surprises.
06
Flexibility
We adapt to your business model, not the other way around.
Clients
Get In Touch
Let’s discuss how SMT can help your business grow. Reach out and we’ll get back to you within one business day.